Technical Expert CRM / Precision Marketing (Salesforce) (f/m/d)

Your Tasks

At Beiersdorf we care beyond - this is the core of who we are and why we love what we do. And as Nivea is more than just a cream, we believe that we have the power to change lives. We strive to help people feel best in their skin. We aim inventing the future of skincare . To achieve our goal, we want to create a high tech and high touch connection with our customers.

Digitalization is the answer to accelerate our connectivity. We are at a turning point to transform our entire IT department towards the usage of state-of-the-art based technology and to challenge ourselves to grow and be best in class while being ahead of time to stay competitive. If you want to develop the future of Technology and be part of our Digital Transformation Journey at Beiersdorf, start your career with us now.

As a Salesforce Expert you will support projects in the area of consumer-CRM and precision marketing based on our Salesforce Platform (Salesforce Marketing Cloud, Service Cloud, Social Studio, Advertising Studio, Interaction Studio, Audience Studio, Experience Cloud).

  • Create automated, integrated/ personalized marketing campaigns using Marketing Cloud, automation studio, data extensions, and interaction studio.
  • Configure, develop, and build solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
  • Provide Subject Matter Expertise during cross functional meetings
  • Rollout developed solutions to multiple countries and brands
  • Manage daily support and maintenance of internal Salesforce instances, and conduct long-term improvement operations
  • Ensure effective collaboration throughout all phases of development, testing and deployment
  • Maintain a flexible, agile and proactive work environment to facilitate a quick response to changing project requirements and customer objectives
  • Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances
  • Provide system administration support of internal and customer-facing Salesforce environment, e.g. customized applications, user permissions, security settings, custom objects and workflows

Your Profile

Professional skills

  • Bachelor or Master Degree in computer science, Engineering or an equivalent education combined with several years experience with Salesforce
  • Extensive hands on experience with Salesforce Marketing Cloud
  • Proficient with Apex, VisualForce, MySQL and JavaScript
  • Maintains and develop Apex classes, Visual Force pages, AMP script coding
  • Sales Force configurations, APEX Web services, AppExchange deployment, and s-controls
  • Journey Builder experience strong understanding of API’s and SQL
  • Experience in integrating with Salesforce Service Cloud and other data platforms to push/pull data
  • 2 + years' experience with HTML, XML, CSS, and JavaScript
  • 3 + years hands on experience with Salesforce Marketing Cloud
  • Salesforce Certification (e.g. Marketing Cloud, E.-Mail-Marketing …) is a plus
  • Experienced in agile project methodologies
  • Fluency in English (both verbally and written)

Personal skills

  • You are not afraid to challenge the status quo and you work solution oriented with strong data points to back up your way.
  • You work to build the future whilst improving the existing – you love to think out of the box, you are curious and always keen to learn and have a growth mindset.
  • You have a drive to learn and master new technologies and techniques like new-ways-of-working.
  • You collaborate and communicate within cross-functional teams.
  • You have a passion for consumer journeys and digital marketing right to the consumer and you are willing to share your knowledge and best practices with your colleagues.


You are welcome to apply without a cover letter. We look forward to receiving your application including a compelling curriculum vitae with relevant references and certificates.  If you have any questions, please contact our recruiter Laura Andrés every Wednesday between 14h and 15h via the telephone number: +49 40 4909 4956

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Germany / Hamburg
Beiersdorf Shared Services
Job ID: