It is one of our key priorities at Beiersdorf to develop skin care products that are of the highest quality standard and absolutely safe to use. Our products for cosmetic and medical skin care, as well as for wound care, hence make a solid contribution to the health and wellbeing of our consumers.
In the case of a quality defect, we have a global network of Quality Managers and an international Complaints Management organization who analyze the case and initiate measures to rapidly adjust, if required. More information can be found here.