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Key Account Manager eCommerce

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Poland / Warsaw
Company:
NIVEA Polska Sp. z o.o.
Job Function:
Sales

Your Tasks

  • Develop and execute annual sales plans aligned with company KPIs.
  • Apply e-commerce best practices across content, traffic, conversion, and average order value, while leveraging core sales disciplines such as forecasting, promotions, analytics, and customer investment management.
  • Lead the S&OP process in close collaboration with supply chain teams to ensure excellent customer service levels.
  • Manage e-commerce platforms, operations, and distributor relationships to drive business growth.
  • Take full ownership of monthly, quarterly, and annual sales targets and KPI achievement.
  • Deliver e-commerce net sales, market share, and penetration goals by establishing and optimizing e-commerce fundamentals.
  • Identify and develop growth opportunities with existing and potential business partners.
  • Plan and execute online campaigns and sales initiatives to achieve business objectives.
  • Maximize ROI by evaluating incremental sales and trade investments on a monthly basis.
  • Analyze sales performance, identify gaps and opportunities, and develop strategies to accelerate growth.
  • Stay up to date with market trends, industry developments, and competitor activities.
  • Manage trade budgets and lead commercial negotiations, including trading terms and agreements.

Your Profile

  • 4–6 years of sales experience, preferably within FMCG.
  • Experience managing e-commerce customers, platforms, or online channels.
  • Solid understanding of e-commerce operations, including S&OP processes, planning timelines, and execution mechanics.
  • Excellent written and verbal communication skills in English.
  • Advanced proficiency in MS Office applications, particularly Excel.
  • Strong relationship-building skills with the ability to engage and influence key stakeholders.
  • Excellent negotiation, analytical, and commercial acumen.
  • Entrepreneurial mindset with a proactive and results-oriented approach.
  • Ability to work independently while effectively collaborating with cross-functional teams.
  • Strong capability to build and maintain long-term relationships with both clients and internal stakeholders.

YOUR BENEFITS

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    Buddy and Mentoring
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    International Work Environment
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    Flexible Working Hours
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    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.