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E-Commerce Customer Development Manager

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Malaysia / Kuala Lumpur
Company:
Beiersdorf (Malaysia) SDN. BHD.
Job Function:
Sales

Your Tasks

Role Purpose
Cooperate with E-Commerce online channel partners to generate sales according to KPI or target.

Key Accountabilities

  • Responsible for all E-Commerce Sales & Marketing Activities in Malaysia and Singapore
  • Drive Omnichannel growth initiatives by integrating online and offline touchpoints, ensuring alignment between e-commerce platforms, marketplaces, and physical retail to maximize overall customer reach and sales performance.
  • Develop and execute a sales and marketing plan to support short and long-term growth objectives which includes the following: -
    • E-Commerce proposition creation – including key player product & proposition analyst, proposition creation for each online channel or e-retailer in advance
    • Promotional plan to boost sales to achieve sales target (co-ordinate with offline sales channel to avoid channel conflict)
    • Increase brand awareness in market via online marketplace promotions and social media
    • Co-ordinate with e-agent to recheck inventory and sales report & analyst for each online channel to ensure good proposition of inventory
    • Web front ended management for all online channel as plan
    • Create media planning & execution of communication plan to ensure cost of marketing align in good proportion with revenue
  • Prepare and manage the contents of E-commerce and website to ensure customers receive full knowledge and information about our products

Your Profile

Key Requirements

  • Minimum a Degree in any field
  • Minimum 5 years of experience in E-Commerce
  • Familiar with website design, concept and method, understand the latest trend and development, able to know customers’ behavior and master the technical system or structure
  • Demonstrates competency in online business development and growing online sales with proven E-commerce concepts and tools
  • Strong sales driven personality with organization and leadership abilities
  • Strategic Thinking & Sales planning
  • Analytical Thinking
  • Financial Knowledge (budget management)
  • Cross functional team work
  • IT technical knowledge for digital asset management.
  • Hands on for operations work
  • Negotiation skills

Additional information

Location : Level 12, Tower, 1, PJ33, 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor

YOUR BENEFITS

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    Buddy and Mentoring
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    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.