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E-Commerce Data Insights & Technology Manager

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Thailand / Bangkok
Company:
Beiersdorf (Thailand) Co., Ltd.
Job Function:
Sales

Your Tasks

The incumbent leads regional e commerce analytics to drive growth and performance across ASEAN markets. This role transforms data into actionable insights, owns reporting and performance tracking, and supports commercial decision making through forecasting, trend analysis, and ROI evaluation. The position partners closely with country teams and cross functional stakeholders, ensures data accuracy and governance, and builds a strong insights led and performance driven e commerce culture.

Responsibilities

  • Own and lead E Commerce data & analytics strategy across ASEAN markets to drive commercial growth and operational efficiency.
  • Develop and maintain performance dashboards and reporting covering traffic, conversion, sales, pricing, promotions, assortment, availability, and media performance.
  • Translate complex data into clear, actionable insights to support decision making by E Commerce, Marketing, Sales, and Commercial teams.
  • Partner with country teams and regional stakeholders to identify growth opportunities, performance gaps, and key levers across platforms and marketplaces.
  • Lead forecasting, trend analysis, and performance reviews (weekly, monthly, quarterly) with a strong focus on ROI and KPIs.
  • Drive test and learn initiatives (A/B testing, promo effectiveness, content optimization) and evaluate impact post execution.
  • Ensure data accuracy, consistency, and governance across tools, platforms, and markets; act as the regional data SME for e commerce.
  • Collaborate closely with IT, Digital, Media, and Platform Partners (e.g. marketplaces, analytics vendors) to enhance data capabilities and automation.
  • Support business cases and strategic initiatives with data backed insights and recommendations.
  • Build data literacy within the organization by upskilling teams and promoting a strong performance driven and insights led culture.
  • Monitor marketplace, platform, and consumer trends in ASEAN to anticipate changes and proactively guide strategy.
  • Drive automation of recurring reporting, data ingestion, validation, and performance tracking to reduce manual workload and improve reliability.
  • Document processes, data definitions, KPI logic, and tool ownership to ensure long-term scalability and governance.
  • Manage external analytics and data vendors, including contract scope, delivery quality, issue escalation, roadmap alignment, and renewal recommendations.

Your Profile

  • Bachelor's degree in Business, Data Analytics, Information Systems, Computer Science, or a related field.
  • 5–8 years of experience in E-commerce, Digital Analytics, Commercial Analytics, or Data & Insights, preferably in a regional environment.
  • Strong understanding of e-commerce business, digital commerce KPIs, and ASEAN marketplace ecosystem.
  • Proficient in data analysis and BI tools (e.g., Excel, Power BI, Tableau, Google Analytics); knowledge of SQL and Python is a plus.
  • Experience in dashboard development, performance reporting, forecasting, and data-driven business recommendations.
  • Basic knowledge of cloud platforms (Azure, GCP, Databricks), APIs, data integration, and AI solutions is an advantage.
  • Strong stakeholder management, communication, presentation, and project management skills.
  • Commercially driven, analytical, and able to manage multiple priorities in a fast-paced regional environment.
  • Experience in FMCG, Retail, or Consumer Goods is preferred.
  • Fluent in English.

Additional information

Office Location:6th and 7th Fl. Sathorn Square Office Tower, 98 North Sathorn Road, Silom, Bangrak, Bangkok 10500. (Remotely Working from home could be applied)

YOUR BENEFITS

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    International Work Environment
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    Flexible Working Hours
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    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.