The Consumer Business Segment posted sales of €6.1 billion in fiscal year 2021 (2020: €5.7 billion), corresponding to organic growth of 8.8% (in nominal terms: 7.5%). A significant contribution to this growth came from e-commerce business, which increased by 32% in the past fiscal year. The Consumer Business Segment now generates more than 10% of its total sales online. EBIT excluding special factors rose to €740 million (2020: €702 million). The EBIT margin was 12.1%.
The highest growth rates for the Consumer business were in Latin America (18.8%) and North America (13.0%), followed by markets in Africa, Asia, and Australia, where demand increased by a total of 8.9%. However, there was also buoyant sales growth in Eastern Europe (6.3%) and Western Europe (5.7%).
The core brand NIVEA recorded organic sales growth of 5.5% in 2021, with the NIVEA LUMINOUS630® product range performing extremely successfully. It contains W630, an active ingredient patented by Beiersdorf that reduces pigment and age spots. The care series was complemented by further categories last year. NIVEA was able to significantly expand its market share in the face care category, especially in Europe, on the back of the NIVEA LUMINOUS630® range’s success.
The selective cosmetics segment posted the largest growth rates. Demand for La Prairie increased by 20.1%. This was driven by a recovery in travel retail business, which was hit hardest by the COVID-19 pandemic in 2020. In particular in China, La Prairie sales rose above average and were far above the pre-crisis level of 2019 by the end of the fiscal year.
The Derma business unit continued to perform successfully. After posting high sales growth in 2020, revenue from the Eucerin and Aquaphor brands rose strongly again (+19.5%) in fiscal year 2021. Main growth drivers were the strategically important markets of the United States, Germany, Latin America and China.
The Healthcare business unit, which mainly comprises plaster business with the Hansaplast and Elastoplast brands, increased organic sales by 13.7%. Market launches in the wound care category and a strong recovery in the sports category had a particularly positive impact on sales.