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Key Account Manager - Ecommerce

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Nigeria / Lagos
Company:
Beiersdorf Nigeria
Job Function:
Sales

Your Tasks

1) Develop current customer relationships & engage new customers for a defined group of eCom accounts (Jumia, Konga, Mano, Glovo, MAKA)

2) Create and execute an annual plan of digital activities with eCom accounts that ensures the delivery of brand, category and customer objectives (incl. joint business plan & roadmap). Strong focus on getting the basics right in order to improve BDF search ranking.

3) Drive strategic relationships and accelerated growth , while operating within approved trade marketing parameters, and balancing trade and media investment effectiveness and efficiency (incl. listing definition, terms & conditions à TTC)

4) Evaluate eCom sales performance against digital plans & KPI’s and make recommendations to ensure targets are met as well as to accelerate future performance (KPI definition & reporting)

5) Ensures that return on investment for digital sales promotional activity is maximised within the guidelines set in the brand strategies and annual customer plans.

6) Creates monthly business forecast for eCom accounts and provides details of any variance to forecast.

7) Work in conjunction with Shopper and Customer Management & brand teams to ensure alignment to brand strategy in digital sales activity.

8) Align with and steer cross functional team (sales controlling, marketing, digital marketing, shopper customer marketing, supply chain)  for eCom pilots & new customer roll-out

9) Be a key influence in the short and long term execution of the BDF eCom strategy

10) Drive & share new learnings on eCom “best practices” by acting as liason manager to global eCom team and other countries

Your Profile

1) Min 5 years of experience in key account or sales position and eCom

2) Superior sales and management skills – preferably with proven track record in managing eCom accounts

3) Strategic thinking: Able to tackle complex situations, evaluate alternative courses of action, and provide fact based solutions/recommendations

4) Driving results: Able to influence others, with strong negotiation skills to resolve issues/conflicts in a “win-win” manner

5) Collaboration: Strong customer focus and ability to build credible relationships internally and externally at all levels

6) Thinking ahead: Good level of analytical skills, with a commercial mindset and able to translate strategy into action

7) Leads, encourages and motivates to deliver excellent performance and commercial targets

8) Strong working knowledge of eCom best practices, digital marketing trends, brand websites, eMail, CRM and web analytics

9) Excellent presentation and communication skills

Additional information

Please apply online via the Beiersdorf Intranet until Datum, 15th July 2025

YOUR BENEFITS

    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.