• Own S&OP, promotional, new product, and baseline demand forecasting, incorporating customer activities, distribution changes, and marketing support.
• Adjust short-term forecasts weekly based on actual sales and service levels to provide the most accurate demand plan for Supply Planning.
• Participate in annual sales meetings and Sales Roll-Ups to gather market intelligence and refine forecasts.
• Act as the key link between Commercial and Supply Chain teams, providing data-driven insights and challenging assumptions to build accurate and executable demand plans.
• Align demand forecasts with financial, sales, marketing, and S&OP consensus plans to support business growth objectives.
• Partner with Supply Planning through the BAP process to identify stock shortage risks and develop action plans that maximize service levels at the lowest cost.
• Maintain planning systems and master data, including history corrections, product phase-in/phase-out management, and forecast profile assignments.
• Manage LOR (Left Over Report) reduction initiatives with VAS and CoE teams to minimize waste and financial loss.

Forecasting & S&OP

• Lead OMP Demand Planning activities and present forecast data during monthly S&OP meetings to drive consensus and business decisions.
• Collaborate with Sales and Marketing to reconcile forecasts using large and complex datasets.
• Manage and maintain:
  • Statistical Forecast enrichment using market and customer insights.
  • New Product Forecasting, with full ownership of launch demand plans.
  • Launch volume assumptions, considering seasonality, displays, samples, and activation plans.
  • VAS promotions and promotional forecasting to accurately identify promotional uplift.

Inventory & Supply Management

• Deliver the most accurate demand forecast to support inventory optimization and financial targets.
• Analyze forecast performance metrics and drive continuous improvement initiatives.
• Partner with CoE, Analytics, Customer Service, Sales, and Marketing teams to resolve forecast changes, mitigate supply risks, and reduce lost sales.
• Support stock allocation decisions and prioritization during supply constraints.
• Provide guidance on strategic launch safety stock levels.
• Manage critical stock, Deval, and closeout processes.
• Support relaunch activities, material determination requests, and product exit processes.

Continuous Improvement

• Facilitate forecast alignment with Demand Analysts.
• Identify process improvement opportunities and implement best practices across functions.
• Manage eCommerce demand complexity and forecast volatility.
• Develop subject matter expertise and support organizational capability building.

Change Management & Leadership

• Drive and support change initiatives, including new tools, processes, and ways of working.
• Demonstrate adaptability, resilience, and the ability to align stakeholders through change.
• Balance short-term business priorities with long-term transformation objectives.

Behavior & Mindset

• Proactive, solution-oriented, and accountable.
• Strong critical thinking and problem-solving skills.
• Effective collaborator with high emotional intelligence.
• Comfortable managing competing priorities and ambiguity.
• Demonstrates ownership, urgency, and a continuous improvement mindset.