CARE CHANGES EVERYTHING.

Customer Service Specialist

Job Details

Contract Type:
Unlimited / Full-Time
Job Start Date:
7/15/2026
Country / City:
Romania / Bukarest
Company:
Beiersdorf Romania s.r.l.
Job Function:
Supply Chain Management

Your Tasks

  • Receiving and processing of incoming orders;
  • Creating credit and debit notes (for sell out calculations, accruals, and discrepancies);
  • Creating invoices and convert them in Excel and PDF files for the customers;
  • Processing internal orders (free of charge orders) from Sales, Marketing and Derma departments;
  • Organizing and tracking the deliveries when we are using courier services;
  • Keeping active contact to the relevant contact partners at retail clients;
  • Seeking regular update meetings with the BDF Sales team, particularly with the Key Account Managers;
  • Tracking and analyzing the sell-in development within the customers;
  • Maintaining the master database: entering new NARTs and adding logistical data into the system;
  • Updating cockpit tool on daily bases;
  • Creating customers in MDG platform;
  • Monitoring of OOS list and providing the information to the demand planners;
  • Participating in inventories;
  • Entering and processing purchase orders for third party material;
  • Keeping active contact to the BDF Finance and Supply Chain team as well as all other BDF functions on occasional basis.

Your Profile

  • Education: Higher education or university degree;
  • 1-2 year experience in customer service and/or logistics/warehouse environment;
  • PC Know-how: excellent MS-Office skills, knowledge, or quick grasp of logistics-software;
  • Languages: Romanian and very good command of spoken and written English;
  • Excellent communication skills;
  • A high degree of diligence and the capability to meet tight deadlines every day.

Additional information

Please send your CV in English.

Your benefits

    International Work Environment
    Critical Illness Policy
    Attractive Salary
    Buddies & Mentoring
    Modern Office & Equipment
    Health & Wellbeing Offers
    Corporate Training & Development
    International Work Environment
    Critical Illness Policy
    Attractive Salary
    Buddies & Mentoring
    Modern Office & Equipment
    Health & Wellbeing Offers
    Corporate Training & Development
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      Get to know: Ceren

      Working at Beiersdorf has been an amazing experience. I get to collaborate with talented colleagues from around the world in a vibrant and supportive environment, shaping exciting projects and fostering strong partnerships. The company’s focus on teamwork and care makes the job rewarding, and Beiersdorf truly lives by its motto, '’Care Beyond Skin.’' If you're looking for a place where you can grow personally and professionally, this is it.