CARE CHANGES EVERYTHING.

OTC Manager

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
India / Mumbai
Company:
Beiersdorf India Serv.Priv.Lim
Job Function:
Finance (incl. Accounting, Controlling)

Your Tasks

Govern customer onboarding and credit assessment in coordination with Sales and Finance

Ensure accuracy, completeness, and governance of customer and vendor master data in SAP S/4HANA

Act as key liaison with Sales, Customer Service, IT, and Finance to resolve data issues

Drive automation and continuous improvement in master data processes

Own end-to-end processing and resolution of customer claims and deductions

Collaborate with Sales, Marketing, and Logistics to improve Claims TAT and minimize leakage

Enforce credit policy adherence including limits, terms, and risk categorization

Oversee collections, dispute resolution, cash application, and customer reconciliations

Ensure audit and credit compliance for sales order block and unblock activities

Own O2C KPIs including Claims TAT, DSO vs LE, master data accuracy, blocked orders SLA, and reconciliations

Prepare performance reports, insights, and improvement recommendations for management

Your Profile

Educational Background: Chartered Accountant (CA) CMA, CA inter .

Experience: 10+ years of progressive experience in Commercial Finance or Commercial

Operations within the FMCG / Consumer Goods / Distribution sector.

Domain Expertise: Prior hands-on experience in managing credit and collections

operations is a significant plus.

Technical Proficiency: Strong proficiency in SAP S/4HANA and advanced MS Excel skills.

Experience with business intelligence tools (e.g., Power BI,) is desirable.

Additional information

If you have any questions, please contact our recruiter Zaid Mustafa 

YOUR BENEFITS

    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
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      Get to know: Chunchun

      I am working for the corporate venture capital department, where we invest into early stage innovative companies to shape the future of skin care. My role at Beiersdorf enables me to engage in the dynamic innovation ecosystem across the globe, and get inspired by entrepreneurs and scientists in various fields. Every day I take away new insights from work – a steep learning curve!