At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.
Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values CARE, COURAGE, SIMPLICITY and TRUST. We embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Your Tasks
As a Technical CRM Consultant, you co-create digital end-to-end solutions to enable an increase in productivity for our Medical Management and Sales Teams. You will facilitate collaboration between technical and business stakeholders, enhance processes, handle incidents, manage changes and be responsible for the success of international projects from fit-gap analysis to go-live.
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Participate and manage in international projects from fit-gap analysis through solution design to realization, testing, and go-live support.
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Design and implement IT solutions tailored to the needs of the organization, particularly in Customer Relationship Management (CRM) for Sales and Medical Management Teams.
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Act as a bridge between technical concepts and business requirements, facilitating effective collaboration with developers and other stakeholders.
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Continuously strive to improve existing processes and technical solutions, identifying areas for enhancement.
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Manage relationships with stakeholders, ensuring their needs and expectations are met throughout the product/project lifecycle.
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Support local and global Sales and Medical Management Teams in daily operations, coordinating the resolution of technical issues with external partners as necessary.
Additional information
We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae, salary expectations, relevant references and certificates) and encourage you to upload your CV without a picture.
If you have any questions, please contact our recruiter Carina Huesmann every Wednesday between 9hrs and 10hrs am via the telephone number 040 4909 4956.
Have a look at our benefits: What we offer – Our Benefits | Beiersdorf
