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Customer Development Executive

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Malaysia / Kuala Lumpur
Company:
Beiersdorf (Malaysia) SDN
Job Function:
Sales

Your Tasks

Role Purpose

  • Responsible for account strategy development & implementation to achieve profitable business growth and relationship with customers.
  • The account strategies need to be in line with shoppers marketing, brand strategies and sales objectives.
  • This role will be working closely with shopper & customers marketing and sales department to ensure brand communications and trade execution are maximized in store.

Key Accountabilities
Derive Business Strategy and Objective

  • Contribute to development of sales, marketing, customer retention, advertising, pricing, distribution strategies.

Customer Orientated

  • Develop and maintain strategic business relationships with customers.
  • Negotiate sales with existing customers who are of strategic importance to the organisation.
  • Provide ongoing support to high value clients and ensure high quality customer service being delivered.
  • Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap.
  • Serves as a liaison between clients and company departments.
  • Familiar with outlet’s sales operation in terms of merchandising and ordering process.
  • Possess very detailed product knowledge as well as through knowledge of client business.

Leadership (Manage, oversee, guidance, coaching, motivation etc)

  • Monitor business to adhere the company's business strategy.

Derive and implement business process

  • Leading & Ensure all NPL Listed on timely basis.
  • Meeting company Account Receivable objective by maintaining healthy aging level.

Enhance sales activities to ensure cost and process efficiency

  • Manage trade budget, A&P, trading term discussion within budget allocated.
  • Ensure trade return rate within company’s objective, good market hygiene in the trade with FIFO practices.
  • Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis.

Obtain and alert with competitive knowledge on Market trend, movement and practise

  • Keep abreast with latest market trends and development, with sound knowledge of competitors' activities.

Your Profile

Key Requirements

  • Bachelor’s degree / diploma in business development or other related fields
  • At least 1 years’ experience in key account management or similar area of multi-national companies, preferably in FMCG
  • Analytical, business acumen, negotiation, customer-oriented, presentation, result-driven
  • Computer literacy in MS Office
  • Good command in English both spoken and written

Additional information

Location : Level 12, Tower, 1, PJ33, 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor

YOUR BENEFITS

    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.