CARE CHANGES EVERYTHING.

IT Service Delivery

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Mexico / Ciudad de Mexico
Company:
BSS HUB MÉXICO, S.C.
Job Function:
IT

Your Tasks

  • Gestión de contratos y proveedores de servicios de TI.
  • Asegurar la operación, mantenimiento y actualización de la infraestructura (servidores, red y respaldos).
  • Garantizar la disponibilidad, escalabilidad y resiliencia de la infraestructura para soportar la operación del negocio.
  • Administrar soporte de TI (Helpdesk y AV), asegurando atención oportuna a incidentes y requerimientos.
  • Planear y ejecutar proyectos de infraestructura (hardware, migraciones y nuevas tecnologías) en tiempo y presupuesto.
  • Monitorear el desempeño, gestionar accesos y promover la automatización para mejora continua.

Your Profile

  • Excelentes habilidades de comunicación, organización, pensamiento lógico y sentido de urgencia.
  • Mentalidad proactiva e innovadora en la resolución de problemas tecnológicos.
  • Capacidad de colaboración con equipos multidisciplinarios y stakeholders y adaptabilidad para gestionar cambios y desafíos de forma efectiva.
  • Experiencia en gestión de tickets (ServiceNow), priorización e ITIL.
  • Sólidos conocimientos en infraestructura de TI (redes, servidores Windows),
  • Inglés avanzado.

YOUR BENEFITS

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    Buddy and Mentoring
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    International Work Environment
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    Flexible Working Hours
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    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Elika

      My journey at Beiersdorf IT began in 2015, marked by constant learning and growth. From the start, I was part of an international team that exposed me to diverse perspectives and the power of working across cultures. Over the years, I worked closely with teams that shared a passion for innovation and consumer centric solutions. Each project brought new challenges and opportunities to bridge the gap between technology and the needs of our iconic brands.