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E-Commerce Manager - Omnichannel

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Thailand / Bangkok
Company:
Beiersdorf (Thailand) Co.
Job Function:
Sales

Your Tasks

This role is responsible for driving profitable e-retailers growth for two brands by leading innovative omnichannel strategies. This person will be coordinating with offline key accounts and internal stakeholders to ensure a consistent brand experience in line with company guidelines. Additionally, the role will lead initiatives to capture growth opportunities in eCommerce across the omnichannel landscape.

Responsibilities

  • Develop and execute a comprehensive O2O (Online-to-Offline) and omnichannel strategy and roadmap e-retailers for NIVEA & Eucerin Brands.
  • Lead strategic initiatives to integrate online and offline channels, advancing the organization toward full omnichannel maturity.
  • Lead and execute strong e–Joint Business Plans with offline key account team & retailers to support short and long-term growth objectives.
  • Design and deliver innovative omnichannel activations, including promotional strategies and campaigns, Affiliate, Livestreaming to capture eCommerce growth innovation.
  • Manage end-to-end omnichannel execution, including planning, implementation, monitoring, performance evaluation, and future recommendations.
  • Oversee omnichannel performance management by defining KPIs, analyzing sales results, and optimizing trade spending and media investment efficiency.
  • Collaborate closely with Offline key account team, e-commerce Trade marketing, performance marketing, e-content and cross-functional teams to ensure pricing alignment, brand consistency, and account performance.
  • Ensure consistent omnichannel Brand execution across assortment, content, banners, and product visibility.
  • Build and maintain strong customer relationships, positioning the company as a preferred supplier and trusted omnichannel partner.
  • Provide strategic insights, expertise, and recommendations to retailers and internal stakeholders to accelerate omnichannel growth.

Your Profile

  • Bachelor’s degree of any field
  • Minimum 3+ years of experience in key account management, sales, or omnichannel roles, with hands-on exposure to both offline and online channels, Modern Trade customers or e-Commerce customers.
  • Strong sales, account management, and project management skills, with a proven ability to manage cross-functional initiatives
  • Strategic thinking: Able to tackle complex situations, evaluate alternative courses of action, and provide fact-based solutions/recommendations
  • Self-starter with a strong sense of ownership, able to work independently, proactively identify opportunities, and drive initiatives from concept to execution.
  • Strong communication, negotiation, and influencing skills, able to collaborate effectively with internal and external stakeholders to achieve win-win outcomes.
  • High level of analytical skill, with the ability to evaluate numbers into business insight.
  • Ability to build credible, long-term relationships with key partners.
  • Preferrable Solid working knowledge of eCommerce or omnichannel best practices, including e-commerce platforms, digital marketing trends, Affiliate marketing.
  • Strong presentation skill
  • PC proficiency, particularly in Microsoft Excel and PowerPoint.
  • Proficient in Thai and English (business level), both written and spoken.

Additional information

Office Location:6th and 7th Fl. Sathorn Square Office Tower, 98 North Sathorn Road, Silom, Bangrak, Bangkok 10500. (Remotely Working from home could be applied)

YOUR BENEFITS

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    International Work Environment
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    Flexible Working Hours
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    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.