• Supporting, managing and supervising of cooperation with assigned key customers.
• Establishing and maintaining business relations and long-term cooperation with all relevant parties.
• Achieving BDF sales targets defined for the portfolio of customers for which responsibility is assigned.
• Executing the BDF sales strategy and proactively proposing business development initiatives with a short-term and long-term perspective.
• Contacting and negotiating deals with key customers, as well as positioning and selling the Nivea, Atrix, Labello, and Hansaplast brands to assigned customers.
• Developing and implementing a commercial strategy for assigned customers and achieving market share, margins and client contributions objectives.
• Monitoring and adapting the execution of agreed activities and taking proactive initiative to find every opportunity to optimize customers’ turnover and profit in accordance with the BDF sales strategy.
• Implementing and controlling company's guidelines for the optimal assortment, shelf space and promotional activities.
• Planning sales development per customer and brand group in line with strategic plans.
• Leading and coordinating extended BDF teams in customer service (KAM, Field Sales Force, Customer Service, S&CM, Marketing, Logistics, Finance/Controlling).
• Issuing and handling all documents required for daily communication with assigned customers.
• Continuously analyzing business results based on relevant KPIs versus the business plan and identifying additional growth opportunities and necessary corrective actions.
• Communicating daily with customers.
• Managing independently full-scope collaboration with customers.
• Building sustainable, strong, and trusting customer relationships.