CARE CHANGES EVERYTHING.

Director, Consumer Science & Claims Excellence

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Job Details

Contract Type:: Unlimited / Full-Time
Country / City:: United States / NJ United States
Company:: Beiersdorf Inc.
Job Function:: Research & Development

Your Tasks

Consumer Research & Evidence Generation
- Lead consumer and product interaction activities across key stages of the innovation process
- Lead the design, execution, and interpretation of consumer and product-use studies that inform product development and renovation.
- Ensure consumer learning is systematically captured, synthesized, and applied to development programs across the portfolio.
- Establish and maintain standardized methodologies for consumer research, product testing, and experience evaluation
Science Translation and Product Experience
- Translate scientific and technical findings into clear consumer-relevant insights and communication materials to support cross-functional decision making.
- Provide scientific input to claims development, substantiation, and interpretation
- Develop and maintain sensory, performance, and experience evaluation frameworks
- Partner with global teams on scientific communication tools, demos, and visual materials as appropriate
- Support U.S. claims governance processes in collaboration with Regulatory and Legal
Claims Substantiation & Governance
- Provide scientific input and guidance for claims development, substantiation, and interpretation in collaboration with Regulatory and Legal.
- Maintain claims frameworks, standards, templates, and documentation to ensure consistency and readiness for internal/external review.
- Monitor external claims landscapes, including regulatory guidance, industry practices, and emerging claim trends, to inform internal testing and substantiation approaches.
- Support the U.S. claims governance process and related documentation practices.
Cross-Functional Partnership & Communication
- Act as a key scientific partner across Consumer Insights, Marketing, Medical, Regulatory, Packaging, and R&D to ensure coherence between consumer evidence, product performance, and claims.
- Prepare concise scientific summaries, visuals, and demonstration materials for internal stakeholders and leadership reviews.
- Represent the region in relevant global scientific and R&D forums, sharing methods and learnings.
Shape the Innovation Pipeline & IP Activities
- Co-lead innovation pipeline creation with R&D and Marketing
- Collaborate with formulation, packaging, and prototyping teams to support early- stage learning and validation
- Partner with IP and Legal teams to support protection of scientific data, methods, and claims-relevant know-how
Team Leadership & Capability Building
- Build, lead, and develop a multidisciplinary team spanning consumer research and claims support.
- Establish clear roles, competencies, and development pathways; foster a culture of scientific rigor, collaboration, and continuous improvement.
- Drive consistency and operational excellence through SOPs, tools, and training.
- Foster a culture of curiosity, empowerment, scientific rigor, collaboration, and continuous improvement

Your Profile

15+ years in R&D, with experience in Consumer Science, R&D, Product Experience, Sensory, Claims, Consumer Insights, or similar roles in CPG/Beauty/Healthcare.
Strong track record of translating insights and science into winning products, claims, and consumer-relevant narratives.
Experience in skin science, dermatology-adjacent categories, OTC, or medical marketing.
Deep understanding of claims substantiation, regulatory frameworks, and scientific evidence generation.
Experience leading cross-functional innovation programs from concept to validation to launch.
Proven ability to build and lead high-performing teams.
Strong people leadership and talent development experience
Very strong communication skills
High level of collaboration and personal initiative
Operates with high scientific integrity and sound judgment
Comfortable making and defending difficult decisions under ambiguity
Strategic, proactive, and business-minded
Credible external ambassador and facility communicating proficiently with members of the external scientific and business community and developing trustworthy relationships

Strong Plus

Experience creating demos, visuals, or consumer storytelling assets.
Familiarity with AI-enabled tools for content creation, insight generation, and/or product experience modeling.
Exposure to IP strategy or early-stage innovation pipelines

Additional information

ADDITIONAL INFORMATION:

At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants – regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.

Beiersdorf North America - Recent Awards

Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)
Winner of Comparably's Award for Best Company Work Life Balance (2025)
Winner of Comparably's Award for Best Company Culture (2023, 2024)
Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)
Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025)
Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025)
Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)
Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025)
Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025)
Winner of Comparably's Award for Best Company for Diversity (2022)

Check us out on Comparably:https://www.comparably.com/companies/beiersdorf

Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.

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About Beiersdorf

We care for skin. We care for our people.

It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands — Coppertone, Aquaphor, Eucerin and NIVEA — focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries — making people feel comfortable in their own skin.

At Beiersdorf, we care beyond skin. We care for people — our employees, our customers, our consumers and our communities — and our planet. We know that diversity of thought, backgrounds, experience and perspective enriches our culture and supports innovation and ingenuity. We know that responsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.

A welcoming workplace that offers personal and professional growth for all individuals.

At Beiersdorf, you’ll find:

A welcoming workplace that values diversity, inclusion and belonging where every team member feels valued, respected, and supported
Flexible teams that enjoy a challenge and the ability to make an impact
A dynamic community of life-long learners that values individual skills, and a growth mindset as well as hard skills and established expertise
A purpose-led company that prioritizes your personal and professional development with the right balance of structure and flexibility to grow
A culture that lives by its core values of care, trust, simplicity, and courage

Unique benefits that consider the whole person.

We understand that you have a life outside of work, and we support you with unique benefits including:

Generous and flexible PTO policy
Paid Parental Leave
Comprehensive Wellness and Benefits program
Cash Balance Plan (similar to a pension)
401k match
Established Employee Resource Groups/affinity groups help to grow important connections and belonging with other colleagues
Dynamic work model – hybrid (at least 4 days on-site)

The Director, Consumer Science & Claims Excellence, is responsible for leading consumer and product research activities and providing scientific oversight for claims substantiation across IC North America. The role ensures that consumer evidence, product experience insights, and claims-related decisions are grounded in scientific rigor, aligned with regulatory requirements, and consistently applied across brands.
This position partners closely with Marketing, Consumer Insights, and within R&D with Product Development, Medical, Regulatory, and Packaging teams to support innovation, renovation, and commercialization activities.

This hybrid position requires four days per week onsite at the U.S. Innovation Center in Florham Park, NJ, with periodic travel to Stamford, CT, and up to 30% domestic and international travel, including occasional evenings and weekends for critical meetings and conferences.

Further information can be found within our privacy policy . The complete addresses of our affiliates can be found here.

YOUR BENEFITS

Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.

Buddy and Mentoring

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International Work Environment

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Flexible Working Hours

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Attractive Salary

Buddy and Mentoring

International Work Environment

Flexible Working Hours

Attractive Salary

Get to know: Ernesto

Beiersdorf Health Care is dedicated to developing trusted wound care solutions for everyday minor wounds. In our R&D Health Care department, we achieve this through innovation, expertise, and close collaboration across functions. In Venezuela, where I grew up, we called a plaster “a curita.” Now, helping shape the future of trusted brands like Hansaplast, Elastoplast, and CURITAS through cutting-edge research is a true privilege.

Research & Development

Want to join us in unlocking the complex mechanisms of skin? Our R&D teams are involved in researching effective active ingredients and developing innovative formulas that impress consumers around the world. If you are creative, driven by scientific curiosity, and interested in pioneering technologies, for example in the field of artificial intelligence, then join our Research & Development team and let your potential shine! With us, you will shape the future directly - for the skincare of tomorrow.

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CARE CHANGES EVERYTHING.

About our employees, about society, about creating and improving iconic and global brands that care for their consumers. This unique core belief is what drives Beiersdorf in everything we do – and it’s what differentiates our company from our competitors.

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OUR COMMITMENT TO DIVERSITY, EQUITY & INCLUSION

At Beiersdorf we embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. We encourage candidates of all abilities to apply and are ready to provide reasonable accommodations to ensure a fair and equitable recruitment process. In order to avoid bias in the selection process, we encourage you to upload your CV without a picture.

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Application Process

All external positions at the headquarters in Hamburg and at German subsidiaries are listed on this website. If you are interested in positions at our international subsidiaries, please visit local websites.

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