Reception & Front of House

• Welcome employees and visitors, ensuring professional service and site safety protocols
• Manage incoming calls, enquiries, deliveries and courier services
• Maintain a polished reception area, meeting rooms and shared spaces aligned to company standards
• Support Business Continuity and Emergency procedures, including drills and communication
  
  

Facilities Management

• Act as primary contact for Facilities Management provider and coordinate contractor activity
• Raise and track building maintenance requests, quotes, approvals and purchase orders
• Manage car-park access, master keys and support WHS and emergency preparedness requirements
• Communicate facilities updates to employees (maintenance works, access changes, outages)
  
  

Office Support & Administration

• Coordinate office supplies, kitchen stock, security fobs, mailroom and recycling
• Support set-up for town halls, events and company-wide meetings
• Manage desk moves and office floor-plan updates
• Provide administrative support to the EA and HR team as needed
• Update and maintain HR documentation, policies and organisational charts
• Coordinate training logistics including room bookings and set-up
• Assist with employee engagement and wellbeing activities