CARE CHANGES EVERYTHING.

Customer Service Specialist

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Romania / Bukarest
Company:
Beiersdorf Romania s.r.l.
Job Function:
Supply Chain Management

Your Tasks

Receiving and processing of incoming orders;
Creating credit and debit notes (for sell out calculations, accruals, and discrepancies);
Creating invoices and convert them in Excel and PDF files;
Processing internal orders (free of charge orders) from Sales, Marketing and Derma departments;
Organizing and tracking the deliveries when we are using courier services;
Keeping active contact to the relevant contact partners at retail clients;
Seeking regular update meetings with the BDF Sales team, particularly with the Key Account Managers;
Tracking and analyzing the sell-in development within the customers;
Maintaining the master database: entering new NARTs and adding logistical data into the system;
Updating cockpit tool on daily bases;
Creating customers in MDG platform;
Monitoring of OOS list and providing the information to the demand planners;
Participating in inventories;
Entering and processing purchase orders for third party material;
Keeping active contact to the BDF Finance and Supply Chain team as well as all other BDF functions on occasional basis.

Your Profile

Education: Higher education or university degree;
1-2 year experience in customer service and/or logistics/warehouse environment;
PC Know-how: excellent MS-Office skills, knowledge, or quick grasp of logistics-software;
Languages: very good command of spoken and written English;
Excellent communication skills;
A high degree of diligence and the capability to meet tight deadlines every day.

YOUR BENEFITS

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    Buddy and Mentoring
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    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Ceren

      Working at Beiersdorf has been an amazing experience. I get to collaborate with talented colleagues from around the world in a vibrant and supportive environment, shaping exciting projects and fostering strong partnerships. The company’s focus on teamwork and care makes the job rewarding, and Beiersdorf truly lives by its motto, '’Care Beyond Skin.’' If you're looking for a place where you can grow personally and professionally, this is it.