CARE CHANGES EVERYTHING.

Global Exchange Service Engineer (all genders)

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Germany / Hamburg
Company:
Beiersdorf Shared Services
Job Function:
IT

Your Tasks

At Beiersdorf Shared Services, we are the Beiersdorf IT group and act as a proactive business enabler, co-creating value for our brands, functions and markets by delivering innovative, reliable, and efficient information and data technologies.

As a member of the Global Mail Team, you will collaborate and support in defining, deploying, and maintaining the mailing architecture and support globally out most important stakeholders.

Relevant working tasks will be:

  • Design, deploy, and maintain a state-of-the-art Exchange infrastructure in a hybrid environment.
  • Provide 3rd-level support for complex messaging issues, ensuring SLA commitments are met.
  • Support special requests while maintaining compliance with security, data protection, and company standards.
  • Collaborate closely with infrastructure, security, and application teams to ensure seamless integration with enterprise systems.
  • Partner with Cyber Security and Core Infrastructure Teams to ensure a secure and stable environment.
  • Drive automation initiatives in the messaging area to improve efficiency and resilience.
  • Implement and track cybersecurity measures, data protection policies, and Works Council requirements.
  • Work directly with vendors and service providers to optimize performance and accelerate issue resolution.

Your Profile

  • University degree in Business Informatics, Computer Science, or comparable qualifications
  • Several years of professional IT experience, ideally within consulting or large enterprise environments.
  • Deep expertise in Microsoft Exchange Server (2019/SE) and Exchange Online.
  • Solid knowledge of Active Directory, PowerShell scripting, and hybrid Exchange environments.
  • Experience with Microsoft Entra ID (Azure AD), Outlook configuration, and Microsoft 365.
  • Familiarity with Windows Server administration and PKI infrastructure.
  • Proactive, passionate, and structured with a hands-on mentality.
  • Excellent communication skills with the ability to simplify complex topics.
  • Willingness to participate in on-call support rotation.
  • Proven track record of working effectively with external service providers.
  • Fluent in English and German (additional languages are a plus).

Additional information

We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation and gender identity, disability, cultural, ethnic or national origins. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae, salary expectations, relevant references and certificates) and encourage you to upload your CV without a picture.

Have a look at our benefits: What we offer – Our Benefits | Beiersdorf

YOUR BENEFITS

    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
    Buddy and Mentoring
    International Work Environment
    Flexible Working Hours
    Attractive Salary
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      Get to know: Elika

      My journey at Beiersdorf IT began in 2015, marked by constant learning and growth. From the start, I was part of an international team that exposed me to diverse perspectives and the power of working across cultures. Over the years, I worked closely with teams that shared a passion for innovation and consumer centric solutions. Each project brought new challenges and opportunities to bridge the gap between technology and the needs of our iconic brands.