Data procurement

• Ensure streamlined data procurement processes with procurement across all CCUs to enable consistency, efficiency, and timely availability of critical data
• Continuous Development of the OPEX Analytical set-up
  Drive continuously the further development of reports, data analytics and business intelligence solutions to the

OPEX stakeholders (central & local organizations)

• Lead the CCU planning and pro-actively identify any roadblocks in terms of OAT capacity planning, data procurement and data quality quality & and solve these timely together with relevant stakeholders
• Develop and maintain performance dashboards to track user satisfaction (regular update of the OAT survey, regular update of the NPS survey with DAIA support)

Data quality management

• Ensure OPEX & commercial data quality & data governance (data pipelines, data provision and data refitting into internal systems) with focus on data consistency and efficiency • Work with internal teams (e.g. OAT, MIQ, Finance) to continuously improve data collection, data quality, reporting processes and the tools used to support the OPEX program
• Lead with impact to foster data strategy, data platforms & standards and data governance in close collaboration within the business (global, regional, local) and with IT
• Lead with impact in a matrix to foster a EUNA culture of data-driven decision-making & translate business needs into scalable analytics solutions and digital products

Team enablement & x-functional thought leadership

• Provide guidance, mentorship and thought leadership to Data & Insight Analysts (located in Poland)
  Provide thought leadership on new commercial qualification fields for the OAT & EUNA Commercial Teams (e.g. Data Science and AI for business)
• Define & train analytical standards, frameworks and best practices across the EUNA region to generate high quality data & insights for growth in collaboration with regional stakeholders and EUNA countries
• Build strong relationships with Sales, Marketing, Finance, and IT to ensure product relevance and adoption
• Foster collaboration between all business areas such as local and central OPEX teams and OAT and the DAIA / BSS tea
• Develop and conduct in-house trainings by running part of the OPEX Academy to enable and enhance self-service tool usage in the EUNA region

Strategic leadership and product ownership

• Act as Business Product Owner for the OPEX Inhouse analytical product (OPEX Suite, consisting of OPEX Engine and OPEX PBI)
• Lead the product development of the OPEX Suite inc. backlog management, sprint planning & review & retro, stakeholder alignment in close alignment with Technical Product Owner (IT)
• Lead the bug triage and resolution processes, inc. testing and deployment planning in collaboration with it (lead developer and Technical Product Owner)
• Foster collaboration for new digital product ideations; Identify opportunities for automation, advanced analytics, and AI integration for Commercial functions in EUNA (Sales, Marketing, S&CM, Finance) Drive commercial digital transformation by promoting adoption and identifying opportunities for increased automation and digitization (OPEX Suite 2.0 & other EUNA digital products)
• Lead ext. technology scouting for analytics & data and lead the partner management to increase Sales effectiveness for EUNA
• Drive business transformation and enable business growth for EUNA by building impactful commercial analytics, data pipelines and technological solutions in close collaboration with IT