CARE CHANGES EVERYTHING.

KAM Marketplaces - Social Commerce & Omnichannel

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
Italy / Milano
Company:
Beiersdorf SpA (Italy)
Job Function:
Sales

Your Tasks

We are seeking a Key Account Manager ( Nivea, Labello & Hansaplast ) to join our E- commerce team based in Milan.

Your Impact:

  • In this role, you will play a key part in accelerating our e-commerce growth by managing and developing strategic customer relationships with main Marketplaces & Omnichannel E-retailers. You will act as a trusted partner for key accounts, translating customer needs into tailored commercial strategies and ensuring sustainable, long-term value creation for both the company and its partners.

Key Responsibilities:

  • Analyze strategic marketplaces and identify market and channel opportunities in the Marketplaces world
  • Lead regular meetings and business reviews with clients to align on objectives and performances
  • Work closely with internal teams such as marketing, shopper & costumer, controlling, supply chain and customer service
  • Plan and execute online visibility and promotional initiatives
  • Develop, maintain and update account development plans
  • Track performance KPIs and prepare commercial reports
  • Proactively manage issues and support future growth initiatives

Organization & Reporting Line:

  • You will report directly to the Pure Players & Omnichannel Italy Lead and collaborate cross-functionally with multiple internal stakeholders.

Your Profile

Your Profile:

  • Degree in Economics, Marketing, Business Administration or related fields
  • 2–4 years of experience in Sales, eCommerce, Marketing or Trade Marketing roles
  • Strong interest in digital channels and e-commerce dynamics
  • Experience and knowledge of social commerce, including the management of sales and campaigns on social platforms; closing collaborating with Digital Marketing team
  • Strong knowledge of major online Beauty & Personal Care marketplaces such as Zalando, and similar platforms and understanding of marketplace business models
  • Experience in catalog and product content management in line with marketplace guidelines
  • Knowledge of pricing, promotions, and Retail Media solutions
  • Ability to analyze marketplace performance data and identify growth opportunities
  • Excellent communication, negotiation and relationship-building skills
  • Proactive mindset, strong ownership, results orientation and adaptability in fast-paced environments

What We Offer:
  • Permanent, full-time employment contract
  • Competitive compensation package with performance-based variable incentives
  • Company tools and a structured benefits program
  • A dynamic and collaborative working environment with opportunities for professional development

YOUR BENEFITS

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    Buddy and Mentoring
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    International Work Environment
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    Flexible Working Hours
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    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.