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Category Shopper & Customer Marketing Manager - Face (Durban based)

Job Details

Contract Type:
Unlimited / Full-Time
Country / City:
South Africa / Durban
Company:
Beiersdorf Consumer Products (Pty.) Ltd.
Job Function:
Sales

Your Tasks

S&CM Category Manager, Drives shopper and channel strategy to maximize net sales, market share, category growth, and in-store visibility, in close collaboration with Marketing, Sales, and Execution teams. Owns shopper/category insights and defines go-to-market strategies by category and retail environment, ensuring strong PICOS-led 4P execution. Leads category planning and engagement, managing all key meetings, outputs, and plans internally and with customers.

1) ABP/ Fast Start/ Business reviews : Plan & align via sales briefings, category success models, S&CM integration, NPD planning, and activation/customer plans with Marketing & Execution.

2) Master Plan: Build and review category plans with Marketing (ATL/BTL), update NPD OOD and readiness, and deliver monthly updates to SLT and Sales team.

3) S&OP : Analyze category performance (sell-in/out, stock, distribution, pricing, and activations) and build category forecasts. Align with Sales (KAM-TMM) via SOP decks with SKU-level proposals, and continuously refine SOP plans based on PRE-SOP discussions with KAM, Marketing, and Planning.

4) Customer Planning & Engagement: Lead TOP-2-TOP and strategy sessions, prepare bi-annual customer updates (market, category, channel, brand performance), drive internal customer days, lead external category reviews, manage quarterly assortment reviews (MSL targets), and support Omni-channel briefings.

5) Base Business & Innovation Management: Develop full business packages (PICOS, POSM, selling stories/kits), manage volume forecasting (incl. VAS) with KAMs & SLT alignment, and prepare sell-in packs for COM (story, samples, activations).

6) NPD Planning, Targets & Tracking: Set targets (NPD, TRAX, POSM), track NPD weekly (pipefill) and monthly (regional & SA trackers), and continuously update stakeholders on performance, gaps, and progress.

7) Campaign Development & Execution Support: Design national campaign concepts aligned with marketing strategy (themes, timing, channels), brief activation/e-com teams, provide execution assets (KV, digital, claims), and support approvals of campaign materials.

8) Assortment & POSM Management: Lead bi-annual assortment reviews (MSL/CORE/FOCUS SKUs), align and approve with stakeholders, communicate to sales, ensure TRAX updates, and coordinate POSM planning (with execution team handling rollout & tracking).

9) Commercial Operations Excellence: Manage POSM approvals, customize PICOS by RE, and co-develop pricing & promotion guidelines with strong pre/post promo evaluation and competitive agility.

10) Insights & Strategy Development: Generate and communicate category insights, leveraging advanced data analysis to drive insight-led commercial strategies.

Your Profile

1) 5+ years in Category, Sales, or Shopper/Trade Marketing (preferably FMCG) with strong Sub-Saharan Africa retail and multi-channel knowledge

2) Strong commercial and strategic thinking; able to align brand and channel strategies into execution

3) Advanced data analytics (Nielsen, Rex, Euromonitor) and solid financial analysis skills

4) Customer-centric mindset with ability to identify needs and drive actionable, results-oriented strategies

5) Strong collaboration, communication, and interpersonal skills; adaptable, hands-on, energetic, and fluent in English

Additional information

Your responsible recruiter is Akash Sharma. Please apply online via the Beiersdorf Intranet until 12th April, 2026.

YOUR BENEFITS

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    International Work Environment
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    Flexible Working Hours
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    Attractive Salary
    Simple blue icon of two people giving a high-five, representing teamwork, success, or celebration.
    Buddy and Mentoring
    Simple blue icon of a globe with a location pin, representing global presence or international locations.
    International Work Environment
    Simple blue icon of a person wearing a headset working at a computer inside a house shape, representing remote customer support or home office work.
    Flexible Working Hours
    Simple blue icon of a hand holding a money bag with a currency symbol, representing financial support, funding, or value.
    Attractive Salary
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      Get to know: Maureen

      Marketing is more than selling—it's about shaping emotions, understanding people, and building connections. It's a journey of creativity, collaboration, and curiosity, where every campaign helps people fall in love with our brands and their skin. Through marketing, I've learned to embrace challenges, stay curious, and unlock endless potential.